About the Role
Requirements
Grow Talent.com is working with a leading multinational technology BPO business which is looking to recruit an English-speaking Partner Support Representative in Barcelona to support customers of a tech brand.
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Position: Partner Support Representative
Location: Barcelona, Spain (on-site)
Employment type: Full-time
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DUTIES AND RESPONSIBILITIES:
Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations
Conduct content auditing - 1st pass review of online audit results
Prepare presentation with key takeaways and actions needed for a given partner
Provide quality checks & feedback to audit agency as required
Highlight key gaps on partner site and sharing partner level optimization report
Onboarding and training the partners on best practices in content
Troubleshoot any content-related issues
Monitor use of toolkit execution
Track improvements and optimizations – provide ROI estimations
Look after the KPI, Performance analysis and optimization recommendations
Follow up on KPI reporting from partners regarding digital marketing execution
Track overall digital business plan execution as requested
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REQUIREMENTS:
A native or proficient level in English
Min. one year of related Online sales and/or digital content management experience
A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered
Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
Good computing literacy (Windows, Office, etc.)
Drive to work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization
Knowledge of eMerchandising techniques and web analytics as well as Digital Marketing and SEO working experience will be an advantage
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OFFER:
Excellent remuneration package based on experience, skills and performance
Full time 39 hours/week contract
Monday to Friday schedule from 9:00 to 18:00
Indefinido contract
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Dynamic and creative team with a positive and friendly atmosphere
Guidance and tools to reach your full potential
About the Company