About the Role
Requirements
Grow-Talent.com is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard a Norwegian-speaking Customer Support Advisor to join their teams in Greece to support a bank clients.
Position: Customer Support Advisor
Location: Work from home/remote, Greece (on-site available as well)
Employment type: Full-time
Remuneration: Base salary.
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DUTIES AND RESPONSIBILITIES:
Handle all incoming contacts from customers of a banking company through various channels (phone, email and chat)
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
Make sure that great levels of client service is delivered at all times and ensure a positive experience.
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REQUIREMENTS:
C2 level of Norwegian and C1 English, both oral and written
Passionate about customers and customer service
Problem-solving skills
Upbeat and positive attitude
Stable internet connection
Ability to identify, apply and explain your product and/or service expertise with clarity.
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OFFER:
Excellent remuneration package
Comprehensive training
Private medical insurance
Unlimited contract
Shifts Monday – Friday 9:00-18:00
Meal cards 5 euros per working day
Performance bonus
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
About the Company