PL-Sales Operations Manager

Grow-Talent.com is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a Sales Operations Manager to join their teams in Gdańsk.

Position: Sales Operations Manager

Location: Gdańsk, Poland

Work Model: Fully on-site

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Overseeing the B2B sales services provided by vendors, acting as the main liaison between partners, vendors, and operational teams

• Optimizing B2B sales program operations, focusing on performance and process management to support quarterly strategic initiatives

• Proactively identifying and addressing emerging issues for improvement and ensuring consistent implementation of improvement plans

• Implementing a data-driven approach for operational clarity and performance evaluation

• Collaborating with account managers regularly to review operational performance and ensure timely, quality deliverables.

 REQUIREMENTS:

• At least 3 years of diverse experience in scalable B2B sales operations or environments, managing both internal and external stakeholders

• Demonstrated track record in managing B2B sales talent.

• Understanding of end-to-end B2B sales operations and experience with B2B sales KPIs

• Background in managing Tech, Add, or SaaS sales is strongly preferred, BPO experience is nice to have

• Proficiency in consumption-based sales and sales orchestrations

• Adaptability to a fast-paced international work environment, a drive to make an impact, and share best practices

• Effective task prioritization and time management skills, especially under pressure

• Excellent communication skills in English, additional fluency in Polish, Czech, Hungarian, Romanian, or German is advantageous.

OFFER:

• Opportunity to collaborate with top brands in the market

• Fixed remuneration package

• Private medical healthcare

• Engaging role in shaping B2B sales operations for key partners

• Ongoing professional development opportunities

• Dedicated and motivated team

• Modern office environment in Oliwa, equipped with modern workstations, free beverages, and fruits.