About the Role
Requirements
Grow-Talent.com partnered with a fast-growing delivery player in Europe, Africa, and Western Asia. Together, we're looking for an experienced Key Account Manager for their Bucharest office.In this role, you will connect with people across all functions, both internally and externally. This is a sales operational role and we are looking for a very organized person with commercial skills, negotiation techniques, agility and time management. As a Senior Account Manager you will have to identify opportunities to overdrive performance and closely monitor company KPIs: gross merchandise value, number of orders, average order value, conversion rate and stock issues.
Position: Key Account Manager
Location: Bucharest, Romania
Work Model: Hybrid - 3 days in the office, and 2 days from home
Employment type: Full-time
Remuneration: depends on the experience
DUTIES AND RESPONSIBILITIES:
Establish excellent relationships with partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s recurrent meetings and business review presentations)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promotions, negotiations, marketing activations and menu performance (selling items, average order backer, conversion rate, cross selling and upselling)
Optimise visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Participate and prepare together with Commerce Manager the annual negotiations and business reviews
Improve operational efficiency of our partners by assessing main in store blockers
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
REQUIREMENTS:
At least 3 years of experience in high-performance account management or Business Consultancy in FMCG or Retail
Strong analytical, organisational, and planning skills in a growth and high-performance start-up with a fast pace
Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required
Computer literate, good knowledge of Google Docs and MS Office, Excel
Excellent Romanian Language and English skills
Capability for problem solving and quick decision making
Strong Commercial and negotiation skills
Good communication, strong relationship building and presentation skills
Project management skills, highly organised and detail-oriented
Problem solver, data-driven with an analytical approach
Responsiveness, adaptation, and flexibility
An empathetic, inclusive and curious attitude.
OFFER:
Top-notch private health insurance
Monthly meal tickets and zero delivery fee on all orders
Discounted gym memberships
Flexible time off (take the time you need) and hybrid working model (own your time).
About the Company